In a dynamic move toward bolstering safety standards, Refuelling Solutions (RFS) has partnered with Safety Champion, a renowned organisation headquartered in Victoria, to revamp its incident recording system. The collaboration aims to ensure real-time incident data collection, swift reporting, and widespread information sharing both within and outside the company.

In the ever-evolving landscape of safety demands, RFS recognises the paramount importance of continually reviewing processes and strategies. Customers of the company expect nothing less than the highest safety standards when a Mini Tanker or a Maxi Tanker visits their site. This partnership signifies RFS's unwavering commitment to presenting professional drivers and equipment, thereby minimising risks associated with its operations.

Safety Champion, with its expertise in the realm of safety systems, offers a robust foundation in Occupational Health and Safety (OHS) consulting. CEO Craig Salter expressed enthusiasm about the collaboration, stating, "Working with companies like RFS is how we learn about where and how to develop our product in the future to suit the needs of professional national companies like RFS. RFS's dedication to safety and their willingness to challenge us is a win-win for our product development."

RFS's National Operations Manager, Paul Hartin, highlighted the positive impact of the partnership on field personnel, stating, "Our people in the field are thrilled with this development. We are not only recording incidents with the App-based product but 'near misses' and 'hazards' as well. This means that we are getting proactive around safety and not just waiting for incidents to happen."

Paul emphasised the learning aspect of the new system, saying, "When an incident does happen, no matter how minor, our team knows that they must record it, and they will then be consulted about how or why it happened so we can learn from the situation. Any learnings are fed back to the entire team in a formal way."

Brent Herrick, National Sales and Business Systems Manager, shared insights into the implementation process: "Getting the product configured to suit our needs took around a month, and from there, progress to installing it across the business was swift. We are now able to dissect incident data formally every month to produce safety recommendations that are relevant to what we are learning from the field."