At Refuelling Solutions, we have established ourselves as leaders in the fuel supply industry, ensuring no project site is too far or too challenging for our fuel operators to deliver to. However, it takes a lot more than efficient transportation and experience to get to where we are today. At the root of our success are the innovative safety practices and management systems that have dictated our operations and ensured hassle-free delivery to make us one of the most reliable and trusted names in the fuel supply sector. This news piece explores the sophisticated safety systems and technologies and stringent management protocols we employ to set new standards in the fuel supply industry.

Our safety management systems

We utilise a range of safety management systems and software to monitor and track any issues that arise on a fuel delivery job, maintain safety compliance, and adhere to the range of national safety regulations and standards.

Our Incident Action and Audit Management System (IAAMS)

Our approach to incident management and auditing is led by our Incident Action and Audit Management System (IAAMS), utilising the advanced capabilities of Safety Champion software. Since partnering with Safety Champion over a year ago, we have enhanced our ability to record, track, and analyse every incident, no matter how minor. This system ensures that all safety data is meticulously logged, providing our safety faculty with the insights needed to continuously improve our safety practices.

Human resource information (HRIS)

Central to our onboarding and continuous employee training programs is our Human Resource Information System (HRIS), powered by ELMO Software. This integration allows us to provide comprehensive, step-by-step training and development programs, ensuring that all team members are equipped with the knowledge and skills necessary to uphold our high safety standards.

Fatigue management

Managing operator fatigue is crucial, especially when handling heavy vehicles containing large amounts of fuel and dangerous goods. How do we combat this? We utilise the Deputy app to rigorously log time and attendance, capturing every second of operation. If our operators are a minute over their break, an alert gets triggered in Deputy, recorded in Safety Champion, and then escalated to state managers, who address the breached procedure with the involved operator. This not only helps maintain accurate records but also enforces rest periods strictly, significantly reducing the risk of fatigue-related incidents.

Integrating technical advancements to improve fuel supply safety

Alongside our safety management systems and software, we also utilise technical advancements within our fuel delivery trucks. The integration of GPS tracking technology has revolutionised how we monitor and manage our fleet. Real-time location tracking of trucks helps in optimising routes and scheduling, enhancing overall operational efficiency while ensuring safety. Additionally, our management software comes equipped with extensive reporting capabilities that not only set us apart from competitors but also reassure our clients about the reliability and safety of our services.

Monitoring and improving compliance standards

To maintain our stance in the fuel supply industry, we continually monitor and improve our compliance standards. This proactive approach involves regular reviews and updates to our safety protocols and Transport Emergency Response Plan (TERP) manual, adapting to new regulations and potential risks that may arise frequently on a fuel delivery job. We believe that staying ahead in safety compliance not only protects our team, equipment and community but also reinforces our commitment to delivering excellence. If you’re looking for a fuel supply partner who prioritises safety as much as efficiency, contact the experts at Refuelling Solutions today to learn more about our services and how we can assist in powering your operations safely.